Answering now
A real person picks up in your business name, books the job, and texts you the details before the caller has hung up.
7 days free. No card needed. No long contract.
Today, handled
The call you just missed
Nobody loses work on purpose. You lose it because your hands were full, and the person ringing you had a second name on their list.
It rings out. They ring the next plumber, and that one picks up.
You can't stop halfway. By five o'clock she has booked somewhere else.
You'll ring back tonight. Tonight, they have already had a quote.
So what is that actually costing you? Let’s work it out properly.
The maths
Four quick questions about your week. We’ll show you what those missed calls are worth, using your numbers, not ours.
First, what do you do?
We show the working, not just the number.
It is your estimate, not our promise. We cannot win back every call. We can answer them.
The mechanism
Handing your phone to someone else is handing over your first impression. So here is every step of it, in order.
You keep your number. When you're busy, or after hours, or always, it comes to us instead of to voicemail.
Not "hello, answering service". Your name, your greeting, from the script we wrote with you.
The question gets answered from your FAQs. The job gets booked. The enquiry gets qualified. The urgent one gets put straight through to you.
Into your calendar, or your CRM, so it exists somewhere other than a scrap of paper.
Email and text, with the detail you actually need. Usually before the caller has put the phone down.
Plans
Essential answers and takes the message. Growth books the job and chases the lead. Premium runs your diary and your admin as well.
£129a month
For businesses that mainly need someone to pick up when they're busy.
Over your allowance: £2.00 per call
Start free trial£249a month
For businesses ready to turn every call into booked work.
Everything in Essential, plus
Over your allowance: £1.75 per call
Start free trial£399a month
A genuine virtual receptionist and office assistant.
Everything in Growth, plus
Over your allowance: £1.50 per call
Start free trialSetting up: from £99, one off.That’s your call scripts, your FAQs and your escalation rules, built before we answer anything.
See the full comparisonBefore we answer anything
The reason a stranger can answer your phone well is that they aren’t working from a blank page. Before your first call, we sit down and build the thing that makes it sound like you.
From £99, one off.
What gets built
Yours. If you ever leave, you take it with you.
Who’s behind it
I started Reception Hub because I kept meeting people running good businesses who were losing work for a reason that had nothing to do with how good they were. They were busy. The phone rang. That was it.
So we do the unglamorous part. We learn your business properly, we answer in your name, and we treat the person on the line like they matter, because to you they do.
“We’ll pick up. You crack on.”
Shaun Yates
Founder
Based at Century Business Park, Wath upon Dearne. You’re welcome to come and see the office.
Who it’s for
Different businesses get different calls. Here’s what we do with yours.
Not on that list? It still works. The script is written around your business, not a template.
Questions
An actual person. No bots, no voice menus, no "press one for sales". If your customer rings you, a human being answers.
Wath upon Dearne, South Yorkshire. Not offshore. You can come and see the office if you like.
No. It's rolling monthly and you can cancel any time. The first 7 days are free, so you can hear it before you pay anything.
Yes, that's the whole point. Your name, your greeting, your script. Most callers never work out they haven't come through to your office.
You pay per extra call, and the rate is on the pricing page: £2.00 on Essential, £1.75 on Growth, £1.50 on Premium. We publish it because a surprise bill is the fastest way to lose you.
Essential covers business hours. Growth and Premium add evenings and weekends. Note that our office hours and the hours we answer your phone are two different things, and the second is longer.
We build your reception desk before we answer anything: your call script, your FAQs, who gets put through and who gets a message, your calendar, your CRM. That's the one-off setup, from £99.
Yes, from Growth upwards. We work in your calendar, so what you see on your phone is what actually happened.
Yes, on Premium. Calls go into your system, not onto a notepad.
They're handled in line with UK GDPR, kept secure, used only to do the job you've asked us to do, and shared with nobody but you.
We set the escalation rules with you during setup, so we know exactly which calls get put straight through and which ones can wait until you're off the job.
Tell us, and we'll handle it the way you want it handled. That's what the escalation rules are for.
No. You keep your number and divert it to us, either always or only when you're busy. You can turn it on and off.
Start the free trial. 7 days, no card, and if it isn't for you, you stop and you've lost nothing.
Seven days of a real person answering in your business name. No card, no contract, and nothing to cancel if you'd rather not carry on.
Or call us on 07432 140658
