Plans and pricing
Including what you pay if you go over. We'd rather you saw it now than on an invoice.
The four plans
Light and Essential answer and take the message, and differ only in how many calls are included. Growth books the job and chases the lead. Premium runs your calendar and your admin as well.
£59a month
Up to 30 calls a month
For quieter businesses that still can't afford to miss a call.
Over your allowance: £2.00 per call
Start free trial£129a month
Up to 50 calls a month
For businesses that mainly need someone to pick up when they're busy.
Over your allowance: £2.00 per call
Start free trial£249a month
Up to 100 calls a month
For businesses ready to turn every call into booked work.
Everything in Essential, plus
Over your allowance: £1.75 per call
Start free trial£399a month
Up to 150 calls a month
A genuine virtual receptionist and office assistant.
Everything in Growth, plus
Over your allowance: £1.50 per call
Start free trialSide by side
Swipe the table to compare.
| Feature | Light£59 a month | Essential£129 a month | Growth£249 a month | Premium£399 a month |
|---|---|---|---|---|
| Answering | ||||
| Answered in your business name | Included | Included | Included | Included |
| Message taking | Included | Included | Included | Included |
| Email and SMS notifications | Included | Included | Included | Included |
| Your FAQs answered | Basic | Basic | Detailed | Detailed |
| Full call log | Included | Included | Included | Included |
| Booking and calendar | ||||
| Appointment booking | Not included | Not included | Included | Included |
| Calendar management | Not included | Not included | Included | Included |
| Full calendar management | Not included | Not included | Not included | Included |
| Leads and follow-up | ||||
| Lead qualification | Not included | Not included | Included | Included |
| Customer follow-ups | Not included | Not included | Not included | Included |
| Outbound customer callbacks | Not included | Not included | Not included | Included |
| Quotation follow-ups | Not included | Not included | Not included | Included |
| Admin and CRM | ||||
| CRM updates | Not included | Not included | Not included | Included |
| Admin support | Not included | Not included | Not included | 2 hrs a month |
| Hours and handling | ||||
| Business-hours answering | Included | Included | Included | Included |
| Out-of-hours options | Not included | Not included | Included | Included |
| Call transfers | Not included | Not included | Included | Included |
| Priority handling | Not included | Not included | Not included | Included |
| Allowance | ||||
| Calls included a month | Up to 30 | Up to 50 | Up to 100 | Up to 150 |
| Per call over your allowance | £2.00 | £2.00 | £1.75 | £1.50 |
Every plan includes a set number of calls a month: 30 on Light, 50 on Essential, 100 on Growth and 150 on Premium. Go over it and you pay per call, at £2.00 on Light and Essential, £1.75 on Growth and £1.50 on Premium. Nothing gets cut off, nothing gets missed, and the rate never changes without us telling you first.
If you’re going over every month, we’ll say so and move you to the plan that actually fits your usage. It’s a worse month for us and a better one for you.
Half price. Normally from £99.
We build your reception desk: call forwarding, your information pack, bespoke call scripts, your FAQ knowledge base, calendar integration, CRM setup and your escalation procedures.
It’s the reason the answering is any good, and it’s yours to keep.
Above Premium
If you want something closer to a full virtual office, we’ll build it around what you actually do rather than sell you a bigger box. Have a word with Shaun and we’ll quote it properly.
Prices are per month and shown in pounds. Included call allowances and answered hours are set out on each plan above. The 7 day trial needs no card and the service is rolling monthly, so you can cancel any time.
Seven days of a real person answering in your business name. No card, no contract, and nothing to cancel if you'd rather not carry on.
Or call us on 01709 222834
